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Lead Commissary Support Clerk

Full Time
$45,628 – $59,313 Per Year
Closing on Nov 24, 2025

Location:
Virginia, Norfolk
Requires Relocation:
No
Start Date:
17/11/2025
End Date:
24/11/2025
Offering Type:
Permanent
Hiring Paths:
Career transition (CTAP, ICTAP, RPL) Internal to an agency - appears on USAJOBS Military spouses Veterans
Service Type:
Competitive
Travel Percentage:
Not required

About Defense Commissary Agency

The foundation for success of the Defense Commissary Agency (DeCA) mission is our people. We have a workforce of more than 13,000, reflecting our nation’s diverse cultures and backgrounds, and annual sales of more than $4 billion. We take pride in offering a valued benefit that contributes to military family readiness and enhances quality of life by providing a service that almost all military families use. As one of the few international grocery chains, we operate 236 commissaries throughout the world. We are a grocery store and a whole lot more. Commissary Website Must be able to satisfy the requirements of the 26JUL12 DODI 1400.25 V1230, DoD Civilian Personnel Management System: Employment in Foreign Areas and Employee Return Rights.

Job summary

Serves as the Lead Commissary Support Clerk in a Defense Commissary Agency (DeCA) location. The primary purpose of this position is to serve as a working leader over group of at least three or more employees performing store-level work in accounts and price maintenance.

Major duties

Perform account maintenance, computer operations, supply clerical duties, and other clerical support to the commissary management team. Distribute and balance the workload among employees, assuring timely accomplishment of the assigned workload. Monitor the status and progress of work and makes day-to-day adjustments in accordance with established priorities. Instruct employees in specific tasks and job techniques. Give on-the-job training to new employees. Check on work in progress. Spot check work not requiring regular reviews and review completed work. Amend and reject work not meeting established standards. Recommend changes in work methods that will improve timeliness and/or quality of work. Monitor working conditions, resolves simple, informal complaints of employees, and assists the supervisor in preparing work schedules. Read the entire announcement before starting the application process.

Qualification

You must meet the Office of Personnel Management (OPM) qualifications for series 0303 and additional requirements by the announcement closing date. Your resume must clearly show that you have one (1) year of specialized experience equivalent to at least GS-05. Oversight of lower graded workers. Providing on-the-job training. Knowledge of departments within a grocery store (dairy, grocery, meat, produce, etc. Knowledge in running a cash register You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-6: You must have 52 weeks of Federal service at or equivalent to GS-5. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overtime: Occasional Fair Labor Standards Act (FLSA): Non Exempt Bargaining Unit Status: Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: Work is performed in an office setting with normal heating and cooling systems Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No

Education

You may not use education to qualify for this position.

Evaluations

HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed. HR refers qualified and appointable applicants to the hiring manager for selection consideration In accordance with DeCA's Merit Promotion Plan. Selections are subject to restrictions of the DoD referral system for displaced employees. Interagency Career Transition Assistance Program (ICTAP):This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the (RGP) eligibility. If you are claiming RGP and are determined to be Well Qualified for the position, you will be referred to the hiring manager as a priority applicant. Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG):In order to receive this preference, you must choose the (PPP DoD MRNG) eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation. Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the(MSP) (PPP MSP) eligibility. If you are claiming MSP (PPP MSP) and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant.