Job summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major duties

Responsible for inventory item research, completing, tracking, and submitting inventory corrections/adjustments. Identifying and reporting item/inventory discrepancies for resolution. Prepare and coordinate inventory for transfer and or disposition. Responsible for communicating informatory and input through various systems. Completes the warehouse daily activity report (DAR) Ensures backroom standards are maintained. Reports to the Store Manager, Operations Manager, backroom Manager or Sales Manager. Executes corporate backroom standards program to include physically inspecting merchandise, maintaining a high efficiency of the receiving, marking and checking process. movement of merchandise to the sales floor and the accurate flow of merchandise through all backroom functions. Assures items are effectively merchandised in accordance with the Brand Integrity Team, accurately price marked and set according to merchandising standards. Assures rotation of stock to prevent spoilage and out dating of stock. Arranges for return to vendor of items which are damaged, shipped in error or unsellable. Receives, locates, stores, ships and warehouses materials, commodities, or equipment in accordance with established procedures and operating requirements. Communicates any outstanding problem resolution issues with the Experience Manager or Operations Manager. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Conducts regular inspections of equipment and work areas follows prescribed preventative maintenance program and makes recommendations of repair or replacement. Identifies and reduces all risks of loss and/theft. Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversation. Addresses customers by rank when appropriate. Understands and operates within all service policies and exercises an "I can DO that!" mentality when a customer problem occurs. Follows up with customers to ensure their problems were resolved. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting, planograms, rice changes, inventory counts and corrections. Performs other duties as assigned. This is a white-collar position were lifting up to 20 lbs. may be required.

Requirements

EVALUATIONS:

Qualification

At least 1 year of experience working within a backroom or warehouse environment. Ability to train operating standards and procedures for logistics, replenishment and warehousing and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high-performance atmosphere with commitment to service and

Evaluations

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.