Job summary

Serves as a Food Service Worker (Expediter) in the Happy's Snack Bar Department of the Hale Koa Hotel. The first cut-off date will be on 10/27/2025. Additional lists will be pulled after this first cut-off date at the request of the hiring manager. Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.

Major duties

Works under general supervision. Higher graded employee or supervisor is available to provide guidance and instructions. Performance is observed on a periodic basis to assure compliance with instructions and established procedures. MAJOR DUTIES: The food service worker serves as a food service provider helping in the preparation, presentation and the serving or delivery of light food items offered for sale to patrons. He/she may perform any or all of the following tasks associated with food service work. a. Works behind the counter and sets up and/or replenishes food and hot/cold drink and specialty items, and the associated condiments, for a food service/snack bar operation. Prepares food displays in counter cases and other display units. Greets customers as they arrive at the service counter and takes orders. Weighs, or apportions the selected foods on plates, trays and/or bags. Receives guest orders, answers customer questions about offered food and drink items, records sales, receives cash/credit payment, and provides the correct change. Advises guest when order is ready and delivers the requested order. Assist guests through the service line. Secures funds, equipment, and food and beverage inventories as required. b. Serves light food items requiring little or no preparation time to patrons from a service cart at a beach side resort property location. Items sold may include hot dogs, chips, ice cream, shaved ice, pretzels, nachos, and cold refreshments. Replenishes cart as needed with supplies. Greets patrons in a friendly and professional demeanor. Takes orders. Receives money and gives changes. Sets up carts and supplies at the start and end of day. Follows proper sanitation procedures. Ensures cleanliness of work area. Is responsible for the security of funds, equipment, and food and beverage inventories. c. Performs expeditor duties by delivering food to customers or bringing out food to a service buffet area. d. Performs, a variety of duties incident to the maintenance, cleanliness, and sanitation of the area to which assigned. Inspects and cleans counters and trays, outside tables for diners, washes utensils, and maintains cleanliness of the work and display areas. Sends/receives pans and utensils to/from the kitchen for the required cleaning and sanitation. Orders and/or aids in loading and unloading, stocking, or transporting items and supplies as necessary. Collects service trays after meals. Performs other duties as assigned. SKILLS AND KNOWLEDGE: Must have the ability to follow oral instructions, standard procedures, and know the sequence of tasks to complete assignment. Must have skill in doing tasks with several steps or using judgment in a sequence of tasks. Must have knowledge of portion sizes and concentration as needed to serve uniform individual portions and to avoid distraction. Must have knowledge of basic arithmetic such as addition, subtraction, multiplication, division, fractions, and decimals in order to takes orders and provide change; and determine the number of portions or meals required, or, how many servings a particular container will yield. Must know and observe simple food handling techniques, such as washing hands when handling food and not touching rims or cups. Must know and adhere to sanitation and safety standards and methods to clean areas and equipment. Must follow all safety rules, regulations, and procedures regarding food safety, sanitation and equipment use. Must have skill in communicating and dealing with guests in order to provide good customer service when taking orders and delivering food/drink items. RESPONSIBILITY: Complies with proper procedures, methods, dress, and hygiene codes. Responsible for the correct operation and care of equipment. Expected to work as scheduled, knowing what steps or sequence of steps are needed to complete work. Some judgment is used in maintaining established standards of sanitation, safety, and service. Is responsible for taking orders and providing the proper order and change. Is responsible for the safeguard of inventories and change fund/bank. PHYSICAL EFFORT: Work requires light to moderate physical effort. May at times, lift and moves item weighing up to 30 pounds, and occasionally up to 40 pounds with assistance. Work requires constant standing and walking, reaching and stooping. WORKING CONDITIONS: Work area is often hot and noisy, and there is exposure to sun, minor cuts and bruises, burns and scalds. There is danger of slipping on floors which are wet from daily mopping or spilled food or beverages. NOTE: Employee is required to wear any personal protective equipment as applicable to their duties.

Qualification

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position. Experience or training that indicates sufficient knowledge, skills, and abilities to perform the duties of this position consistent with acceptable practices of the trade including but not limited to: 1. Ability to work without more than normal supervision. 2. Ability to keep things neat, clean, and in order. 3. Possess basic food preparation and handling techniques. 4. Ability to interpret verbal and written instructions. 5. Knowledge of basic sanitation principles. 6. Ability to use and maintain kitchen tools and equipment. 7. Must have knowledge of basic arithmetic such as addition, subtraction, multiplication, division, fractions, and decimals in order to takes orders and provide change; and determine the number of portions required.

Evaluations

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Preference 1 Spouse Employment Preference (SEP) NAF Preference 2 Involuntarily Separated From the Military (ISMP) NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.