Bowling Center Manager

Job summary

This position is located in Fleet & Family Readiness, Morale, Welfare & Recreation Department, Business Activities Division, Bowling Center, Naval Support Activity, Naples, Italy. The purpose of this position is to plan and carry out a comprehensive bowling program to meet the needs of eligible patrons.

Major duties

Supervises approximately 10 employees both U.S and Foreign Nationals. Employees perform duties in bowling equipment repair, retail sales, lane and shoe rental, customer service and cash handling, custodial services for bowling and theater. Duties include assigning work, defining priorities, selecting and recommending applicants for hire and or promotion, instructing employees on both technical and administrative matters, evaluating performance, recommending pay adjustments and awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted. Supervises day-to-day operation of bowling program. The incumbent is responsible for the general management, administration and promotion of a 16-lane bowling center with a slot/amusement machine program, recreational bowling leagues, special events and programs. Plans, programs, promotes and executes a broad-based bowling program comprised of special events, leagues, tournaments, open bowling, parties and other activities designed to maximize participation in accordance with CNIC program standards. Promotes events and programs by speaking to groups of people and using administrative resources to create and post advertising materials, as well as provide input for the monthly newsletter and a variety of print and digital media. Develops and justifies annual budget for the bowling facility. Monitors budget execution. Analyzes financial statements, investigates variances and makes adjustments as necessary. Conducts and maintains inventory including bowling machine maintenance parts and snack bar/theater resale items. Identifies sources and requests purchases for facility supplies, services and other expenses. Maintains records and is accountable for the overall profit and loss of all bowling center operations. Schedules preventative maintenance of pinsetter equipment and all automated scoring and operational systems. Maintains an accurate inventory of spare and replacement parts for pinsetters and automated scoring and control systems. Orders parts, supplies and equipment as required. Schedules annual lane certification to comply with America Bowling Congress (ABC) standards. Identifies facility and non-bowling equipment deficiencies and arranges for repair or maintenance action through in-house assets, MWR facilities division, or NSA Public Works Department as appropriate. Performs other related duties as assigned.

Qualification

Knowledge gained through relevant experience which enables the employee to competently and independently carry out administrative, professional and technical work involving knowledge and application of bowling, bowling equipment, or equivalent recreational projects, programs and facilities. Knowledge of effective marketing techniques to include marketing strategies, customer trend analysis, price analysis and retail display. Knowledge of procurement and inventory management. Must attend alcohol server training and maintain certification. Must have a working knowledge of cost of goods and how it impacts revenues. Must possess knowledge of sanitation requirements and be able to obtain and maintain a food handler's certification. Must be able to develop and enforce various controls and methods to prevent inventory shortages and losses. Must possess a knowledge of business management practices and methods to manage a small business or recreation facility. Knowledge of effective profit/loss accounting techniques and budget formation and execution. Must have knowledge of personnel programs, training methodology and effective supervisory techniques.

Education

This position does not have a positive education requirement.

Evaluations

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager.