Quality Auditing Specialist / Team Lead

Quality Auditing Specialist/Team Lead

Location:  Santa Isabel, Puerto Rico

The Quality AuditingSpecialist/Team Lead is responsible for daily supervision of a team, e.g., delivery, process, managing the workload of the team, making assignments, and having responsibility for developing team members. This person will operate as a subject matter expert and be the escalation point for issue resolution and customer escalations, as well as manage effective internal and external client relationships within a defined area of responsibility.  This person will also exercise consistent judgment and discretion with work directly related to management policies and general operations of the business.

Job Requirements

• Must be a Citizen of the United States