Job summary

See below for important information regarding this job.

Major duties

Represent DLA by providing logistical assistance/technical expertise to U.S. military activities and U.S. civil agencies receiving logistical support/services from DLA. Provide a full range of enterprise support of all DLA Supply classes and support services to the customer element. Act as a DLA Customer Relationship Management representative on site for the customer’s concerns and issues and interface with appropriate supply chain owners and logistics service providers across the enterprise to resolve these concerns and issues. Coordinate the multiple initiatives/efforts to ensure established Enterprise levels of customer support are met. Serve as a focal point for DLA in the identification of Logistics problems relating to DLA logistics supplies or services.

Qualification

To qualify for a Logistics Management Specialist, your resume must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Performing analysis and metric reviews of logistics systems' performance. Analyzing logistics support utilizing customer and automated systems and tools. Resolving high-priority logistics, supply, and distribution of information. Providing status of critical or key mission or principle items that leads to improved service to the customer. Supporting military service weapons systems and other logistics programs. Providing life cycle weapons systems support. Navigating through the DLA Enterprise and Service organizational entities to arrive at best value solutions for customer requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Evaluations

The assessments for this job will measure the following Competencies: Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Reasoning Self-Management Stress Tolerance Teamwork Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.