Job summary

Amended announcement - closing date extended - 11/24/2025. This position is located at the NAF Personnel Records Center, Rock Island, Illinois. This role serves as the NAF PRC primary technical liaison for new and existing automation features and HR Information Systems. Incentives and Bonuses Incentives will not be paid.

Major duties

Provides technical and procedural guidance and training for Human Resources Information Systems (HRIS) users. Serves as a functional user and initial point of contact to answer questions, researching and resolving systems issues. Creates user instructional guides, job aids and training materials for internal and external customers. Provides technical feedback in development of automation initiatives, tests systems and functionalities prior to deployment and implements automation solutions. Maintains awareness of current trends in HRIS focusing on product and service development, delivery and support.

Qualification

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Experience which demonstrates a strong understanding of HRIS platforms and their functionalities, data reporting tools, principles and procedures of processing personnel actions and record keeping and the ability to resolve data integrity and quality issues. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Experience testing, troubleshooting and implementing upgrades in HRIS, proficient in using reporting tools to extract and analyze HR data. Minimum of twelve (12) months work experience in NAF (Non-appropriated Fund) Human Resources, and completion of Career Paths I and II or equivalent.

Evaluations

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.