Apprentice Field Service Technician (Gaming And Non-Gaming Operations), Nf-03/Rpt

Job summary

Supports the Army Recreation Machine Program by collecting and recording cash from gaming and non-gaming equipment, verifying jackpots, maintaining records, cleaning, and performing minor repairs, as well as assisting with equipment installation and network support under direct supervision. Acts as a liaison with internal departments and external agencies.

Major duties

DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES: Works under the direct supervision of the field operations manager and/or supervisory technician in support of the Army Recreation Machine Program (ARMP). Performs all required cash collections of gaming and non-gaming equipment using a data collection device or handwritten documents. Performs automated cash machine (ACM) count downs and fills. Counts and records all coin and currency counts in the presence of a location representative. Checks, verifies, and records all machine bookkeeping data and prepares all required drop documentation. Upon completion of collections and fills, ensures that all data uploads are completed, documentation has been accurately prepared, and is filed as established by the field office operations manager. Verify, process, and authorize payment of gaming machine jackpots, ensuring that all required documentation has been completed and filed. Performs cleaning of all gaming and non-gaming equipment as directed by, and under the supervision of, the field office operations manager, the supervisory technician, or the regional manager. Troubleshoots and performs minor repairs on gaming and amusement equipment, ACM, card dispenser (ITC) and associated peripheral equipment under the direct supervision of the field office manager, the supervisory technician, or regional manager. This includes, but is not limited to, setup options, monitor adjustment, troubleshooting, and operational inspections-upgrades and installs game conversion kits on existing gaming and non-gaming equipment. Assists with the installation, support, and maintenance of all ARMP-operated equipment. This includes, but is not limited to, FIS and PIS networks, under the direct supervision of the field office manager, the supervisory technician, or regional manager, and in coordination with other ARMP departments. Moves and installs all field operation equipment. Serves as a liaison between internal ARMP departments, outside agency representatives, and the field office operations manager.

Qualification

QUALIFICATION REQUIREMENTS: Work experience directly related to the duties described above. High school diploma or equivalent is required. Training and certification in accordance with DoD 8570-01-M is required. CONDITIONS OF EMPLOYMENT: Successful completion of an on-the-job training certification program in cash collection, gaming/no gaming equipment, ARMP network within 1 year of employment. Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation. Typical work requires considerable and strenuous physical exertion, such as frequent climbing of ladders, lifting objects weighing over 45 pounds, or crouching or crawling in restricted areas. May be required to drive in adverse conditions. Must have a valid U.S. vehicle operator's license and a vehicle operator's license in the host country where employed. Must possess a valid U.S. Passport. QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience equivalent in scope and complexity to the next lower grade level.

Education

High School graduate or equivalent.

Evaluations

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.