Knowledge Management Specialist

Job summary

About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at Department of the Army Fort Meade, Maryland. U.S. Cyber Command-J3A.

Major duties

Optimizes J3 Use of Knowledge Management Capabilities and Tools: Collaborates with J6 and contractor software administration subject matter experts (SMEs) to assure J3 KM software applications are effectively maintained. Assures J3 receives other standard systems administration support, such as adding and deleting users. Employs broad knowledge of J3 programs and operations to define specification and standards for system administration functions requiring this “insider” knowledge, such as optimization of user access restrictions to limit access. Integrates information from organizational elements and functional teams throughout J3 to facilitate easy access, sharing, and dissemination of information as a Classification Advisory Officer and/or Foreign Disclosure Officer. Conducts and delivers training and provides facilitation services at organized seminars, workshops, and work groups in support of expanding the understanding and awareness of KM principles and initiatives Action Item Response Management and Development: Facilitates use of internal and external task management systems, including the Command’s Workload Management System (WMS), as a J3 knowledge base asset. Examines existing business processes and assesses operations to identify and, as indicated by findings, the need, or refinements to assure timely and effective monitoring prompt identification. Leverages functional expertise and programmatic knowledge to identify cognizant decision-makers guaranteeing time sensitive requests are prioritized appropriately with Senior Leadership. Elicits the participation of appropriately skilled SMEs (often, including those external to the Directorate and Command) to perform information collection and validation, research, and analyses required to generate full and effective responses. Establishes key KM performance indicators and collects/assesses performance metrics on a continuing basis to quantify value added by KM assets. Supplements these quantitative data with qualitative feedback from members of the user community, including actively eliciting feedback as to how KM capabilities and assets could better support the Directorate’s operations, Devises and implements a comprehensive program to assure the Directorate makes best use of KM assets and processes to support intellectual capital capture and retrieval and other information management functions.

Qualification

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. One year of specialized experience would be demonstrated by: 1) Creating the specifications and standards for system administration functions; 2) Evaluating business processes in order to find areas of improvement; and 3) Analyzing performance metrics to quantify the value added.

Evaluations

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.